Frequently Asked Questions
Q: How do I know this is a legitimate job opportunity?
A: Although there are many scams that exist in the virtual work-from-home environment. Our legitimacy is evident by the numerous amounts of small businesses and their agents who have enjoyed providing services in conjunction with our partner support company.
Arise is recognized as an industry leader and has been featured on several national news segments including Good Morning America,
Bloomberg, Fox News, CNN, The View and the TODAY show. Arise has also been recognized by the White House for leading virtual job creation in the U.S. and have won many awards including Outstanding Minority Business of the Year, Business Intelligence Group's 2013
Green Company of the Year and Call Center Magazine Product of the Year Award. Arise is rated A+ by the Better Business Bureau
Q. What are all of the costs involved?
A. Mo2V8 Enterprises LLC DOES NOT charge fees to join our team. All fees associated with certifying are paid directly to Arise Virtual Solutions and consist of the following:
National Background Check conducted by First Advantage Background check services is FREE!
Client Certification course (one-time fee of $0 - $149.00) depending on which Client program Agent chooses and the current promotion. Military families (spouses and children) can receive a discount on certification costs.
Q. Why is there a one-time fee for the certification classes?
A. You are learning a trade that will allow you to work from home providing call center services for a variety of companies in a variety of ways, as with any
certification class there are fees attached that allow for payment to the instructors and materials used during class. Unlike other trades, upon certification you are GUARANTEED IMMEDIATE EMPLOYMENT!
Q. Are we responsible for our own taxes?
A. As an Independent Contractor or 1099 worker you are responsible for reporting and paying your taxes to the proper authorities, including any
applicable employment taxes.
Q. How soon after I certify can I start servicing clients?
A. Depending on the duration of your training class, you are expected to start servicing clients immediately after you pass certification.
Ultimately, you can start earning revenue within 2 - 8 weeks after enrollment.
Q. Will I receive payment for the time I spend in the Client Certification Course?
A. As with any other trade certification i.e. cosmetology, nursing, auto technician you will not be compensated for the time spent
in classroom training. Most of our Telecom clients provide paid training during the live call taking phase of training, prior to certification. The knowledge you obtain is considered a contributing factor in helping you to become successful as a Certified Customer Support Professional. In some cases, certification bonuses are offered for Customer Support Professionals that complete the certification course and service their selected client as contracted.
Q. How much money can I make as a Certified Customer Support Professional for Mo2V8 Enterprises LLC?
A. That is almost entirely up to YOU and how much time you dedicate to servicing your chosen client beyond standard weekly requirements. Some clients offer tons of additional hours, the more you work the more revenue you earn. Our opportunities range from $9 - $18 per hour or provide a per minute rate.
In addition, some clients offer sales and incentive bonuses.
Q. How often will I get paid?
A. Mo2V8 Enterprises LLC issues direct deposits on the 15th (earlier if the 15th falls on a weekend or bank holiday) and the last business day of each month.